Privacy Policy

Last updated: 24 October 2026

The Proof Pty Ltd (ABN 58 623 758 869) (“The Proof”, “we”, “us” or “our”) runs theproof.com, The Proof podcast, the Living Proof Challenge, and related newsletters, guides, and courses. We’re an Australian company, and we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you’re in the European Union, the United Kingdom, or the United States, the extra sections near the end also apply to you.

This policy explains what we collect, why, who we share it with, and how you can access, correct, or delete it. Questions go to hello@theproof.com.

What we collect

  • Contact details: your name and email address when you join our newsletter, download a guide, sign up for the Living Proof Challenge, or contact us.
  • Purchase details: your name, billing address, and order history when you buy something. Card payments are handled by our payment provider Stripe (including Stripe Link and Klarna) – we never see or store your full card number.
  • Health information you choose to give us: when you use the Longevity Score calculator or take part in the Living Proof Challenge, you may enter your age, sex, height, waist, blood pressure, resting heart rate, VO2 max, grip strength, bone density, blood test results (such as ApoB, HbA1c, glucose, and triglycerides), wellbeing scores, and fitness test results. This is health information, which the Privacy Act treats as sensitive information. We only collect it with your consent (see “Your health information” below).
  • Website use: your IP address, device and browser type, pages viewed, and how you arrived, collected through cookies and similar tools such as Google Analytics and the Meta (Facebook) Pixel.

You can browse the website without giving us your name. You can’t get a Longevity Score saved to your record without giving your name and email, because that’s how we link your baseline and follow-up results.

Your health information

We collect health information through the Longevity Score calculator only to:

  1. calculate your score and show you your results
  2. let you compare your results over time, such as before and after the 12-week challenge
  3. analyse results across participants, without your name or email, to understand whether the challenge works, and publish findings in a form that doesn’t identify anyone.

We ask for your consent on the form itself, with one tick box that covers saving your results with your name and email and using them, without your name or email, to analyse the challenge. You need to tick it to calculate and save your score. You can withdraw your consent at any time by emailing us, and we’ll delete your saved results.

We will never sell your health information, use it for advertising, or use it to build ad audiences. Only The Proof team members who run the challenge and its analysis can see it. We don’t ask for or accept lab reports or other documents – you enter your own results.

The Longevity Score is an automated calculation based on published research. It’s educational, isn’t medical advice, and isn’t used to make any decision about you. Your story image and progress card are created on your own device, and any photo you add is never uploaded to us.

How we use your information

  • to deliver what you’ve asked for: newsletters, guides, challenge emails, products, and support
  • to process payments and manage orders
  • to send marketing emails, where you’ve agreed to receive them or where the Spam Act 2003 (Cth) otherwise allows. Every email has an unsubscribe link.
  • to run and improve the website, fix problems, and understand which content is useful
  • to show our ads to people likely to be interested. We may share a scrambled (hashed) version of your email address with Meta or Google to create custom or look-alike audiences. You can opt out at any time by emailing us. We never use health information for this.
  • to meet our legal, tax, and accounting obligations.

We don’t use your information for any other purpose unless you’d reasonably expect it, you agree, or the law requires or allows it.

Who we share it with

We share personal information only with service providers who help us run The Proof, and only as much as they need:

Service

What it does

Where data may be stored

WP Engine

Hosts our website and its database, including calculator entries

United States

Klaviyo

Sends our newsletters and challenge emails

United States

Substack

Hosts the Living Proof Challenge posts, community, and paid subscriptions

United States

Stripe

Processes payments

United States and Australia

Google (Tag Manager, Analytics, Ads)

Website analytics and advertising

United States and other countries

DigitalOcean

Stores images and files uploaded to our website

Singapore

Meta (Facebook, Instagram)

Advertising

United States and other countries

Our contractors and agencies (such as our email agency, web developer, and management company)

Help run our marketing and website

Australia and the United States

We may also disclose information if the law requires it, to protect someone’s safety, or as part of a sale or restructure of our business (in which case the buyer must handle it in line with this policy).

Overseas disclosure

Many of our service providers are in the United States, and some of our team works from the US, so your personal information will likely be stored or accessed outside Australia. Before we disclose it overseas, we take reasonable steps to make sure the recipient handles it in a way that’s consistent with the APPs, for example through contracts and by choosing providers with strong security practices.

How we keep it secure

We store personal information with reputable providers that use encryption and access controls. Only team members who need it can access it, and calculator entries are restricted to the people running the challenge. No system is perfectly secure. If we have a data breach that’s likely to cause you serious harm, we’ll notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

How long we keep it

  • Newsletter details: until you unsubscribe, plus a short time to make sure we honour that
  • Purchase records: 7 years, as required for company financial records
  • Longevity Score entries: 7 years after your last entry, so we can show your progress over multiple challenges and meet our record-keeping obligations for health information

After that we delete or de-identify the information. If you ask us to delete your information sooner, we will, unless the law requires us to keep it – in which case we’ll tell you and stop using it for anything else.

Access, correction, and deletion

You can ask to see the personal information we hold about you, correct it, or delete it by emailing hello@theproof.com. We’ll respond within 30 days. We may need to confirm your identity first. If we can’t give you access, we’ll tell you why.

Complaints

If you’re unhappy with how we’ve handled your information, email hello@theproof.com and we’ll respond within 30 days. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Cookies

We use cookies to make the site work, remember your preferences, measure traffic, and show relevant ads. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

Children

Our website and programmes are for adults. We don’t knowingly collect personal information from anyone under 18. If you think a child has given us information, contact us and we’ll delete it.

If you’re in the EU or UK

We process your personal data on the basis of your consent (including your explicit consent for health data), to perform a contract with you, to meet legal obligations, or for our legitimate interests in running and promoting The Proof. You have the right to access, correct, delete, restrict, or object to processing, to data portability, and to withdraw consent. You can also complain to your local data protection authority. Transfers outside the EU and UK are protected by standard contractual clauses or other approved safeguards.

If you’re in the United States

We don’t sell personal information, and we don’t share health information for advertising. Depending on your state, you may have the right to know what we collect, ask us to delete or correct it, and opt out of targeted advertising – email hello@theproof.com. If you’re in Washington, Nevada, or another state with a consumer health data law, see our Consumer Health Data Privacy Policy.

Changes to this policy

We may update this policy from time to time. We’ll post the new version here with its date, and if a change is significant we’ll let you know by email or a notice on the website.

Contact us

The Proof Pty Ltd PO Box 1992, Byron Bay NSW 2481, Australia hello@theproof.com

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